Free Shipping On Orders Over IDR 199.000
REFUND AND RETURN
We always provide high-quality products. If you are not completely satisfied with your purchase, we accept returns under the following conditions :
-Returns are only accepted for unused and unopened products.
-Requests for returns must be made within 3 days from the delivery date.
-Customers are responsible for return shipping costs, unless the product was damaged or incorrect upon arrival.
-Refunds will be processed once the returned item is received and inspected.
-To initiate a return, please contact our team on WhatsApp with your order details.
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate and resolve the issue.
Refunds
We will notify you once we receive and inspect your return and let you know whether your refund is approved. If approved, you will receive your refund within 3 business days.
Best regards,
Moto
